How do I place an order?

Order online, call us at 805.239.2501, email us at sales@flowkooler.com or write us at FlowKooler, 500 Linne Road - Unit I, Paso Robles, CA 93446. We are open Monday through Friday, 8 am to 5 pm PST, and closed on Saturday and Sunday.

Method of payment?

We accept Visa & Mastercard. We will not ship individual orders COD.  We can send you a bill showing all charges (including freight) that can then be paid prior to shipment. California residents must add 8.25% sales tax. Foreign orders must be in paid with credit card or U.S. funds drawn on a U.S. bank.

What's the warranty?

FlowKooler warrants the products to be free from defects in both workmanship and material, provided that the product is properly installed, subjected to normal use and service and that the product is not modified or changed in any way, nor damaged because of negligence by customer or installer or used for racing or competition purposes.

The FlowKooler Warranty is null and void if the product is altered in any way and/or used for racing. This warranty does not apply to any product where failure is a result of misapplication, improper use, or maintenance, nor is there any warranty expressed or implied as to the merchandisability of the product. Our sole obligation on all products shall be to repair or replace the product.

Warranty covers only the product itself and not the cost of installation or removal.  FlowKooler is not liable for labor, special or consequential damages, and under no circumstances any charges in excess of the invoice amount of the product proven to be defective.

All warranty return claims must be accompanied by a verifiable receipt of purchase from either FlowKooler or one of our authorized dealers. All warranty return claims require a Return Goods Authorization number (or RGA #).  You must call in advance to received an RGA #.  Returns must be shipped via prepaid freight to

FlowKooler Warranty Department

500 Linne Road - Unit I

Paso Robles, CA 93446

Upon our inspection, all warranty return claims with verifiable receipt within one year of purchase will be replaced one for one, and returned to the claimant's shipping address at no charge via regular ground service. Any special freight is claimant's responsibility, less normal ground service rate.

Upon our inspection, all warranty return claims with verifiable receipt in excess of one year of purchase will be replaced one for one, but all freight and COD cash only collect charges will be the claimant's responsibility.

This FlowKooler Lifetime Warranty summation supersedes all past FlowKooler warranty policies. All policies and prices are subject to change without notice.